24/01/2024

Norton Insurance Brokers receives Feefo Platinum Trusted Service Award 2024

News

We are proud to announce that we have received a Platinum Trusted Service Award on Feefo.

This accomplishment reflects our dedication to providing an exceptional service for customers, and it means we have received the highest possible accreditation from Feefo.

Feefo is the world’s largest provider of verified reviews. The Platinum Trusted Service Award is given to businesses that demonstrate an “outstanding” service to customers – including meeting the criteria of receiving at least 50 reviews with an overall rating of at least 4.5, for three consecutive years.

Mark Wilkinson, Managing Director at Norton Insurance Brokers, commented: “Achieving Platinum Status on Feefo is a testament to our team’s hard work and dedication. Our focus has always been on delivering personalised service and expert advice, so it’s incredibly satisfying to see our clients acknowledge this.

“I would like to take this chance to thank all of our clients for their valuable feedback, our staff for their hard work throughout the year, and Feefo for allowing us to strive to improve.”

Tony Wheble, CEO at Feefo, commented on Norton winning this year’s award: “The Trusted Service Awards have always been about recognising companies that go way beyond the norm in customer service and in turn receive great feedback from delighted customers.

“A particular congratulations to Norton Insurance Brokers for winning a Platinum Trusted Service Award by providing great customer service consistently over a number of years. I look forward to seeing them continue to achieve next year and beyond.”  

This achievement is an embodiment of our values and what we endeavour to do as a business – caring for our customers, working together as a team to achieve our goals, and enjoying the adventure along the way so that we can flourish.

Norton Insurance Values

Pictured: The Norton Insurance values