Norton Insurance Brokers is pleased to announce the appointment of Mat McSwiggan as our Senior Commercial Account Executive, bringing extensive experience in business insurance to officially launch our commercial offering.
With a strong background in supporting businesses across the Midlands, Mat will play a key role in ensuring clients have the cover they need to protect their business from all risks they face.
To introduce him to our clients and partners, we sat down for a Q&A to learn more about him, his experience and how he plans to support businesses with their insurance needs.
Tell us about yourself
Hi, I’m Mat. I was born and raised in Peterborough but moved to the Black Country (Halesowen) in 2005 – thanks to a coin toss (heads won!).
I have two amazing children: Sienna, 19, and Shae, 15, who’s practically my shadow. They both keep me on my toes!
I love life and live by the motto: “We’re here for a good time, not a long time,” so I embrace every moment. Fun fact: I’m highly allergic to peas… and I’ve been bitten by a shark!
Can you tell us a bit about your background in commercial insurance?
I began my career in insurance in 1997, starting in personal lines (car insurance) with Budget Insurance. I have many fond memories of my time there and built lifelong friendships – some of whom are still with the company today.
After some travels abroad (which didn’t take me much further than Majorca, but that’s a story for another time), I returned to the UK and settled in Birmingham. In 2009, I joined Heath Lambert, which later became AJG. This was a pivotal experience in my career, as I developed my commercial insurance expertise as an Account Executive. My role initially focused on new business acquisition, both internally and externally, across the construction, manufacturing, engineering, and retail sectors – with the occasional motor trade client as well. Once again, I had the privilege of working with a fantastic team, many of whom I still stay in touch with today.
Like many professionals, I faced a few challenges along the way, but I eventually found my footing at Johnston Park McAndrew (now BEAM). I spent an incredible 10 years there, working with a great team and gaining invaluable insights into the industry. As a New Business Account Executive, I built my book from the ground up through networking, referrals, social media, and good old-fashioned cold calling and door-knocking.
During this time, I was fortunate to work closely with Dave Johnston, the company’s MD at the time, who served as my boss, mentor, and go-to resource. His vast knowledge and experience in commercial insurance were instrumental in my professional growth, and I will always be grateful for his guidance. More than just a mentor, he remains a lifelong friend.
What attracted you to join Norton Insurance Brokers? What will your role as Senior Commercial Account Executive entail?
From my very first visit to the office, I knew this was the right fit for me. I firmly believe in trusting your instincts, and everything about that initial experience felt right – from the warm welcome, to my conversations with the management team. What drew me in was the opportunity, the company’s history, its values, the people, and the challenge ahead.
As Senior Commercial Account Executive, my focus will be on expanding the commercial division of the business, strengthening our relationships with insurers, and enhancing our team’s knowledge of commercial lines and business risks. The foundations are already in place, and I’m excited to help build on them and drive growth for the business.
