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Business Insurance for IT Support Providers

As a director of an IT support business, you’re relied on to keep systems running, data secure and businesses operating smoothly. But if something fails like a critical update, a data breach or something else, it’s you the client will come to.

A single outage or technical issue can lead to downtime, financial loss and client disputes. That’s where our free business insurance health check helps. We’ll review your current cover, highlight any gaps or overlaps, and make sure your insurance fits how your business actually operates.

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Why IT support providers choose us for their commercial insurance

We work with owner-managed IT support businesses across the UK, typically with up to £5 million turnover. Whether you support local SMEs, provide managed services or act as a subcontractor, we’ll take time to understand how your business runs and tailor your cover accordingly.

This is the benefit of working with a specialist commercial broker like us. We offer clear advice, flexible insurance options and personal service you won’t get with many insurers.

Case study: How we helped a consultancy client improve cover and save money

An independent financial advisory firm based in London came to us after receiving a renewal quote of £21,000 from their existing broker.

The policy included £500,000 of professional indemnity (PI) cover and directors’ and officers’ (D&O) insurance, but they weren’t confident it would reflect how their business would evolve. We carried out a free business insurance health check to identify opportunities.

The results speak for themselves:

Increased professional indemnity cover for £1 million (up from £500k).
Maintained directors’ and officers’ cover.
Reduced the premium to £12,485 (a 40% saving).

We’re pleased to have got stronger protection in place for a reduced premium, giving them confidence that their insurance supports their work, reputation and plans for growth.

What your IT support provider cover can include

We’ll tailor your policy around the services you offer, your client base, and the risks you face — from cyber exposure to contract disputes. Depending on your needs, cover can include:

Professional indemnity insurance: Covers legal defence and compensation if you’re accused of negligence or failing to meet your service obligations.
Cyber insurance: Vital for those managing systems or handling sensitive data. Covers ransomware attacks, data loss, phishing and regulatory defence.
Public liability insurance: Protects against third-party injury or property damage during hardware installations, on-site visits or office-based incidents.
Employers’ liability insurance: A legal requirement if you employ staff. Covers injury or illness claims resulting from their work including stress or repetitive strain injury.
Business equipment cover: Covers laptops, servers, peripherals and portable tech from theft, damage or fire whether on-site, in transit or in your office.
Legal expenses insurance: Helps with contract disputes, non-payment of invoices, employment claims or tax investigations.

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Speak to us about our commercial insurance

Our tailored business insurance policies for IT support providers ensure you get the right protection at the best price. Fill in your details below and our experienced Commercial Team will be in touch with you shortly.

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