I joined Norton in April 2018 as a senior sales advisor, moving to Renewals Assistant Manager after 5 months and then Renewals Manager a year later. I built success within my team through hard work, maintaining excellent customer service, and building good relationships with the clients I dealt with.

With 15 years’ insurance experience under my belt, I relish the opportunity that my role as Norton Manager provides to make sure we give our customers the personal touch they deserve. My team are committed to going above and beyond for each client we work with.

I am very much a family man and love to look after those closest to me. I enjoy all types of sports whether that’s watching or playing – although with my dodgy knees it’s more like watching only these days!

For me, the best part of working at Norton is that we are one big family, whether that’s my colleagues or the clients we take care of. Insurance doesn’t need to be a hassle if you have the right individual looking after you

I joined Norton Insurance in March 2023 as an Insurance Advisor and in November 2023, I took on the role of a Personal Client Manager.

What I enjoy most about my role is having genuine conversations and building trusted relationships with my clients. It is important to me to provide each client with a service which is unique and tailored to their needs.

Outside of work my biggest passions are cooking and music. I am a really creative person and my two hobbies definitely go hand-in-hand. I love to cook and experiment with flavours from all around the world, and I usually do this while listening to my favourite artists!

I joined Norton as a Personal Client Manager in February 2025 and instantly knew I had found the enjoyable employment I was looking for. After a successful 6 months in the New Business Onboarding team, I was promoted to Team Manager within the Norton Pathway department.

I'm very much a people person, so social interaction is important to me both with colleagues and clients. Outside of work, I coach semi-professional football and have done for over 6 years, which has allowed me to transfer many skills into my role.

This sporting background keeps me full of energy and helps me support clients and colleagues effectively through teamwork and communication.

I joined Norton Insurance Brokers in March 2024 after spending 17 years working in the hospitality industry, where caring for others and delivering a positive experience were always at the heart of what I did. This background has shaped my approach to putting clients first in everything I do.

Since joining Norton, I have enjoyed building relationships with clients and ensuring they receive tailored insurance solutions that meet their individual needs. I take pride in providing a personal, attentive service.

Outside of work, I enjoy spending time with my family, exploring National Trust sites with my wife and five-year-old step-son, and making the most of being outdoors together.

I have worked in insurance for over 20 years, 15 of which I have spent as part of the team here at Norton Insurance Brokers. I enjoy working as a Personal Client Manager because it allows me to build great rapport with clients, many become friends, and we speak about life and family, not just insurance.

My role is varied and involves creating new business quotations, adding vehicles for customers and renewing policies. I treat every client how I would like to be treated in all aspects of life.

In my spare time I love to bake, and I enjoy walking my dogs, Aster is a German Spitz aged 7, and Luna is a Cocker-Shon, aged 2.

Having joined Norton in late 2019, I greatly enjoy the role I’ve developed here. It’s a real pleasure for me to engage positively with my clients and make sure that their needs are met, and I am proud to be providing a service that is really unique and personal.

With ten years’ experience in insurance broking, I’ve previously specialised in motor and home insurance before taking on a broader role at Norton. This practical experience has enabled me to develop the knowledge and expertise to truly support my clients.

In my spare time I like to work out and enjoy reading books, preferably non-fiction. I also love football and am a big Formula 1 fan.

I have been with the company for over 15 years. I previously worked in the Heritage team and have also worked in the Customer Services team.

With a wealth of insurance experience spanning many years, my aim as a Personal Client Manager is to consistently provide excellent customer satisfaction to my clients.

Outside of work, I enjoy spending time with my family and friends. I like going to the cinema and listening to music too.

I joined Norton as a Personal Client Manager in 2023. I am passionate about ensuring client satisfaction, excellent customer service, and building rapport for long-lasting relationships.

My role at Norton is diverse, which has enabled me to develop my insurance knowledge and expertise in newfound areas to best support my clients. My aim is to provide all my clients with a personal and professional experience being their sole point of contact.

Personally, the best part of working at Norton is their genuine interest to look after all customers and to value each other.

When I’m not working, I enjoy spending time with my family exploring new destinations, bike rides and the occasional show at my local theatre.

I joined the Norton team in March 2025 as a Personal Client Manager, bringing with me a background in email marketing automation and a strong customer-first mindset. What drew me to Norton was the opportunity to build meaningful relationships with clients beyond the transactional, ensuring you feel genuinely supported every step of the way.

Outside of work, you'll usually find me flying through a thriller novel or travelling to another city for a rock concert. I'm both a cat and a dog person, so if you have a furry companion, I'd love to hear about them, I'll happily return the favour and introduce you to my 20kg Shih Tzu!

One of the things I love most about Norton is our close-knit team, where everyone is always willing to support one another.

I joined Norton Insurance Brokers as a Personal Client Manager in 2025, bringing enthusiasm for building strong client relationships and delivering tailored insurance solutions. I'm committed to getting to know my clients and ensuring they feel supported and confident in their insurance decisions.

In my spare time, I have a serious case of the travel bug and love exploring new cultures, spending time outdoors, and discovering great food wherever I go. I enjoy sharing my experiences and recommendations, and I'm always open to advice on where to go next!

What I love most about Norton is the collaborative team environment and the opportunity to build meaningful relationships with clients.

I joined Norton in September 2025 as an Insurance Advisor and will be stepping into the role of Personal Client Manager in February 2026.

Since joining Norton, I have thoroughly enjoyed all aspects of the role, particularly working closely with customers and seeking tailored solutions to meet their insurance needs. This position allows me to continuously expand my insurance knowledge, ensuring I can deliver the highest possible standard of service.

Outside of work, I enjoy playing netball, travelling and spending quality time with friends and family.

I recently joined Norton Insurance Brokers as a Personal Client Manager after many years working within insurance and banking. I joined Norton because their values and culture align to mine, and my colleagues have been very welcoming and supportive.

The Personal Client Manager role provides me the opportunity to build relationships with my own customers whilst providing a personal service. I enjoy getting to know clients and ensuring they receive the attention they deserve.

My main hobbies are football, reading, watching TV and films, and enjoying long walks with my 2 dogs.